Original Air Date: Wednesday, September 3, 2025 @ 1:00pm ET

This webinar featured two sustainability behavior experts discussing messaging strategies rooted in science, from extensive CBSM-style campaigns to simple signage prompts. Their presentations cited best practices and real-world case studies of public engagement initiatives that have resulted in meaningful improvements.

Moderated by:

ALEC COOLEY, Senior Advisor @ Busch Systems

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Speaker Panel

JENNIFER TABANICO

President @ Action Research

GRETCHEN MARIE ENGBRING, PHD

Sustainability Social Scientist, Office of Sustainability @ Stanford University

ALEC COOLEY, MODERATOR

Senior Advisor @ Busch Systems

Downloads and Resources

CLICK HERE to view/download a PDF version of the presentation slides from all presenters used in the live webinar

Click here for Action Research’s website.


Click here to learn more about the Community-Based Social Marketing approach to behavior change.


Click here for the Tools of Change website, a great resource for behavior change strategies including planning guides and a library of case studies.


Click here for the UC San Diego online behavior change course.


Click here for Fostering Sustainable Behavior, 4th edition (2025), co-authored by Jennifer Tabanico and Doug MacKenzie Mohr.

Click here for the Fogg Behavioral Model.


Click here for a brief guide to designing pre- and post-intervention surveys.


Click here for a journal article about the impact of values on informational interventions: Bolderdijk, J.W., Gorsira, M., Keizer, K., & Steg, L. (2013). Values Determine the (in) Effectiveness of Informational Interventions in Promoting Pro-Environmental Behavior. PloS One, 8(12), e83911


Click here for a journal article on cultural differences: Gelfand, M. J., Raver, J. L., Nishii, L., Leslie, L. M., Lun, J., Lim, B. C., … & Yamaguchi, S. (2011). Differences between tight and loose cultures: A 33-nation study. Science, 332(6033), 1100-1104.


Click here for an article on designing pro-environmental PSA’s: Bator, R., & Cialdini, R. (2000). The application of persuasion theory to the development of effective proenvironmental public service announcements. Journal of Social Issues, 56(3), 527-542.


Click here for the Hidden Brain Podcast; includes two episodes with psychologist Robert Cialdini titled “Persuasion Part 1” & “Persuasion Part 2”.


Click here for the Handbook of Wise Interventions: Walton, G. M., & Crum, A. J. (Eds.). (2020). Handbook of wise interventions. Guilford Publications.


Click here for the Think Fast, Talk Smart Podcast.

CLICK HERE to view/download the text records of the attendee and panelist Chat from the live webinar.

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