Effective waste diversion doesn’t happen by accident; it’s the result of well-designed systems that can be measured and refined over time. For sustainability leaders, tracking the right key performance indicators (KPIs) is essential to understanding program performance, identifying areas for improvement, and generating data required for reporting.

Benefits of Measuring Waste Diversion

Tracking waste diversion helps organizations to:

  • Cut disposal costs: Optimize collection schedules, reduce overflowing bins, and prevent unnecessary pickups.
  • Improve recycling performance: Minimize contamination and maximize the recovery of recyclable materials through well-designed waste and recycling systems.
  • Support reporting and transparency: Accurate data is essential for ESG reporting, certifications, and demonstrating progress to stakeholders.
  • Enhance brand reputation: Demonstrate commitment to sustainability and responsible waste management, reinforcing your organization’s image with employees and customers.

Key KPIs Every Sustainability Leader Should Track

  1. Diversion Rate – The percentage of waste diverted from landfills or incineration to recycling or composting. This is the headline metric for zero-waste goals.
  2. Contamination Rate – Measures the level of non-recyclables in recycling streams. Lower contamination rates indicate more effective systems and user compliance.
  3. Total Waste Generated – Tracking volume or weight of waste produced over time highlights trends and system impacts.
  4. Recycling Rate by Material – Understanding which materials are successfully recycled informs adjustments to collection streams and infrastructure.
  5. Cost per Ton of Waste Managed – Helps evaluate financial efficiency and ROI of waste diversion programs.
  6. Participation Rate – Measures engagement from employees, residents, or facility users, helping optimize program design and placement.
  7. Collection Efficiency – Metrics like avoided pickups, route optimization, or fuel reduction from smart bin or integrated collection systems.
  8. Material Recovery Rate – Percentage of recovered materials that can be reused or sold for recycling, reflecting system effectiveness.
  9. Carbon Footprint Reduction – Estimates the greenhouse gas savings associated with diverted waste streams, turning operational data into meaningful environmental impact.

How to Track KPIs Effectively

Well-designed infrastructure, smart-bin technology, digital waste platforms, and regular audits make KPI tracking more accurate and actionable. By integrating data from collection, recycling, and operational systems, organizations can establish baselines, identify trends, and generate insights to continuously refine their programs.

Interpreting KPI Data

Collecting data is just the first step; KPIs must inform decisions and guide improvements to waste diversion programs. Sustainability leaders should use KPIs to:

  • Optimize program performance: Use KPI results to identify underperforming areas within your waste and recycling systems and implement intentional improvements to increase program impact and performance.
  • Increase operational transparency: Share KPI results and program performance metrics across teams and stakeholders to communicate outcomes, support informed decision-making, and strengthen accountability.
  • Benchmark and track progress: Compare current KPI results to past performance and available industry standards to set realistic goals and continuously refine waste diversion programs.

Summary: Key Takeaways for Measuring Waste Diversion Success

  • Effective waste diversion depends on well-designed collection systems supported by consistent, reliable data.
  • Core KPIs such as diversion rate, contamination rate, and total waste generated reveal how waste and recycling systems perform across facilities.
  • Material-specific recycling data helps align bin infrastructure, signage, and collection streams with actual waste composition.
  • Cost and collection efficiency metrics connect diversion performance to operational efficiency and smarter servicing decisions.
  • Participation and material recovery rates indicate how well systems support proper sorting and reduce contamination at the source.
  • When tracked consistently, waste diversion KPIs transform sustainability goals into measurable, system-level outcomes.

Additional Resources

Waste Diversion: A Pathway to Cost Savings

Author:

Mackenzie Bradbury

Mackenzie Bradbury

Mackenzie Bradbury is Busch Systems Sustainability & Eco-Impact Coordinator. She is a LEED Green Associate and True Advisor, with an Honours Bachelor's Degree in Environmental Studies from York University. In her role with Busch Systems she leads our B Corp certification efforts, tracks our product carbon footprints and helps guide customers on best practices to maximize waste diversion and meet sustainability goals. To learn more about her work as a Sustainability Advisor, click here.

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