How can we support you?

Looking for pricing on a specific product or container solution? Our team is here to provide you with a tailored quote based on your needs—whether it’s for a single unit or a large-scale program.

General Information

Contact us for general information about our products and services.

Contact Us Directly

Email: sales@buschsystems.com
Phone: 1.800.565.9931
Hours: Mon – Fri, 8:00am – 4:30pm EST

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Frequently Asked Questions

Q: Are returns free?

A: At Busch Systems, we don’t offer free returns, as customers are responsible for shipping and handling — plus a 15% restocking fee may apply. It helps us cut down on unnecessary shipments and reduce our environmental footprint.

Q: What forms of payment does Busch Systems accept?

A: We like to keep things easy! You can pay with all major credit cards, electronic funds transfer (EFT/ACH), wire transfer, or even a good old-fashioned cheque. Once your payment lands, your order will ship, or production will commence on build-to-order items.

Q: How can I track my order?

A: Once your order ships, depending on the carrier, you will receive tracking details automatically by email from the carrier, or from your sales representative. If that information doesn’t make its way to you – we’ll track it down faster than you can say “out for delivery!”

Q: Where can I find product specifications?

A: You’ll find all the glorious product details tucked neatly into our product data sheets that are found on our website product pages.

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